Locksmith and Door Services FAQs

How long will it take before you reach me?

It usually takes us 15-30 minutes to get to you after your call. However, we can sometimes take a maximum of one hour, depending on the location.

Do you provide services after hours?

We are available all day and night, every day of the week. We do not take days, weekends, or holidays off. 

Do you service my area?  

We serve all the main cities within 60 kilometers around Toronto, including Brampton, Mississauga, North York, and Markham. We also service Pickering, Vaughan, Oshawa, Ajax, Barrie, Newmarket, and Whitby. 

What payment methods do you accept? 

At TBC Locksmith, we accept cash, all major credit cards, debit cards, and E-transfer. 

What does it mean to rekey locks? 

Rekeying a lock refers to readjusting the pin combination in the locking mechanism so that your old lock functions with a new key. Rekeying a lock does not compromise or improve the lock’s security. As long as the locksmith replaces the old pins with an equal number of new ones, the security of your lock remains the same. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

I am locked out of my car/home/apartment! Can you help me? 

Yes, we can. Our range of services includes all types of residential locks and all car models. Additionally, we can make a replacement car key or program your transponder key. We are available all day and night, every day, to provide emergency services. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How long will it take for you to open my car/apartment/ home? 

Opening your lock will take a maximum of 10 minutes from the time we get on site.  

What is the process of changing locks during an eviction? 

The landlord must contact the police, who will schedule a meeting with a locksmith. Please inform us at

(647) 699-0953 a few days in advance, and we will meet and change your locks on the spot. 

I’m a new homeowner. Should I rekey all locks or install new ones? 

Rekeying is a good option if you do not know who else has a key to your new home, or when you want to prevent a person with the key from entering. It is more economical to rekey the locks and retain the old hardware, but replacing the locks is better if they are old. You may also replace the locks if you want to upgrade them to electronic or high-security locks. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

Can you pick any lock?

No. You can pick most of the basic and medium security locks, but you cannot pick high-security locks. The only way to open a high-security lock is by drilling it. Although there is no pick-proof lock, high-security locks are so challenging to pick that experts take long to open them. One definition of a high-security lock is one that an expert requires more than half a minute to pick. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

Can a broken lock be fixed, or does it need replacement?  

Sometimes, a broken lock is fixable, but in most cases, replacement makes more sense. Whether to fix or replace will depend on the particular lock. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

What is a master key?

A master key is a key that opens a set of locks that has different custom-coded keys. While a regular key can only open a specific lock, a master key opens all locks within the predefined group. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

I locked my keys in my car. Now what?

Once you realize you locked your keys inside your car, you need to remain calm and call TBC Locksmith. Our technicians keep up with changes in technology and have the tools to unlock both modern luxury vehicles and classic cars. We respond within 15-30 minutes and quickly open your vehicle without damage. Our 24-hour emergency service team will come to your location at any time. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to open a padlock?

For a combination padlock, rotate the dial three times and position the first number against the indicator. Turn the dial once each time in opposite directions to align the second and third numbers. For multiple dials, rotate each dial and align the code to the indicator. If you cannot open your padlock with a code or a key, call a reputable locksmith to either reset or pick your padlock.

I lost my car keys and don’t have a spare. What can I do?

You can call TBC Locksmith. A skilled auto lock technician will create a replacement key, erase the old keys, and reprogram your car’s locking system to the new keys. Depending on your vehicle, the locksmith can also reconfigure the ignition and the door locks. They only need your identification and proof of car ownership, vehicle registration number, model and make, vehicle identification number, and your current location.

Car remote not working after battery change

If your car remote remains unresponsive after changing the batteries, the issue might be in the vehicle’s signal receiver or the remote transmitter. Broken buttons or battery terminal contacts could also cause the remote to be inoperative. It is advisable not to attempt to fix it these delicate and easily damaged remotes yourself. Instead, call a trained automotive locksmith to replace or repair them. 

I need a master bedroom key for a house party. Do you make those?

Yes, we do. Call us, and a skilled technician will come to your location fully equipped to make the key on the spot. You will also test the key before the locksmith leaves.

How much does a locksmith cost?

TBC Locksmith offers a wide range of services at affordable rates. Our prices are competitive, honest, and we do not have any hidden charges. Call us to get a quote for the specific service you need. 

What is a smart lock?

A smart lock is a keyless door lock that allows you to open your door electronically or mechanically without using a physical key. You use a smartphone app to send your user authentication and remotely operate your lock via Bluetooth or Wi-Fi, sometimes even when you are not at home. The lock uses the home’s Wi-Fi network to receive the smartphone command to unlock or lock. 

What is a master lock?

A master lock is a lock that works with different sets of keys. The change key is specific to that lock the master key can open other specified locks. It has extra pins, called master wafers, between the driver pins and the key pins. The change key raises the master wafers to the shear line, while the master key raises the bottom pins. 

I need help changing locks on a house. Do you do that?

Yes, we do. Call us for emergency lock change services or to schedule an appointment. We will respond quickly, assess your needs, and install quality locks that will make you feel more secure.

How do master keys work?

A master key opens numerous locks in a specific set. Some of the pin pairs in each lock have a third pin, known as a master wafer or a spacer. While a change key lifts the spacers to just below the shear line, the master key lifts the spacers above the shear line to create space for the key to turn.

What is a deadbolt?

A deadbolt lock has a brass, steel, or bronze bolt that extends deep into the strike plate or door jamb of a door frame. The deadbolt only moves when you rotate a physical key, an automated motor, or turn a doorknob. Deadbolts release or engage when you rotate the tumbler to its proper position and align the pins, making doors more resistant to unauthorized access.

What are the different door lock types you install/repair?

We install, service, and repair all types of locks, including deadbolts, electric locks, keyless locks, smart locks, combination locks, and interchangeable core cylinder locks. We also work on knob locks, lever handle locks, euro profile cylinders, rim/mortise locks, furniture locks, T-Handle/Vending Locks, and cam locks.

What is a skeleton key?

A skeleton key has a hollow bit to allow it to function as a master key and open different warded locks in a specific system. The key is reduced to only the essential parts and has no serrated edge. The name also refers to antique keys with a bow, a narrow shaft or shank, and a flat extension towards the bottom of the shank.

What does rekeying mean?

Rekeying is the process of adjusting the internal workings of your lock to function with a new set of keys. You maintain the lock mechanism but replace the pins and springs to prevent the older keys from working in the lock. You keep your old lock but get new keys.

What is a transponder key?

A transponder key is a type of car key that has an inbuilt microchip to shut off an engine immobilizer. The chip has a unique serial number and transmits low-level signals to a remote receiver. The engine control unit sends an electronic signal, and the car only starts if it authenticates the message it receives from the key in the ignition.

What is a padlock?

A padlock is a u-shaped, portable lock with a body, a shackle, and a locking mechanism. The shackle passes through openings such as a hasp staple or a chain link to prevent harm, theft, or vandalism. When locked, the shackle fits securely into the locking mechanism, and when unlocked, the shackle ejects from the locking mechanism. Padlocks can use either a combination or a key. 

What is a card access system?

A card access system is a control system that utilizes digital cards and a programmed card reader to restrict entry within a building. When you swipe the card, the metallic strips trigger the lock’s mechanism. They can also have an embedded smart chip that transmits radio-frequency signals to the card reader. The card provides access to specific areas and timestamp information about when you enter or leave a building. 

What does keyless entry mean?

Keyless entry systems provide a way to lock and unlock your doors without using the conventional mechanical lock and key. You activate and deactivate keyless locks using a keypad, touchscreen, or a wireless command. Keyless entry in cars allows you to lock, unlock, and start the engine without using a regular key. You do not need to put the key in the lock or the ignition physically.

What does a locksmith do?

Locksmiths supply, install, service, and repair all types of locks on doors, windows, furniture, mailboxes, safes, and vaults. They also cut keys, rekey locks, reset lock combinations, and install access control systems. Auto locksmiths repair car locks and program, duplicate, and replace lost or damaged car keys. Additionally, locksmiths offer around-the-clock emergency services for car and home lockouts, burglary repair, and lost keys.

Are high-security locks worth it?

The answer depends on what you want to protect. A high-security lock is a necessity for your home to keep your family safe and secure and should be the standard for homes and businesses. Investing in high-security locks for your business or office will make your employees feel safe and also protect your merchandise and equipment. An experienced locksmith will help you choose what suits your needs.

Are locksmiths reliable?

Yes. Professional locksmiths like TBC Locksmith are reliable, reputable, and they provide exceptional services. You can schedule an appointment or request emergency services. You can count on them to work on all types of locks at any time of day or night. 

Are locksmith tools illegal?

No. You can own locksmith tools as long as you use them on your property or premises that you have permission to use the instruments. However, securing your family and property is critical, and trying to fix locks yourself can compromise your safety. You need a professional locksmith to rectify your faulty locks and restore them to optimum performance. 

Can a car key be made from a VIN number?

Yes. All you need is proof of vehicle ownership. TBC Locksmith will pull a key code from the VIN, enter it into a computer, and a specialized key cutter cuts a matching key. They then attach programming equipment to your car to program security information that matches your vehicle to that specific key. The locksmith can also program chip keys for vehicles with anti-theft features. 

Can a car key be made without the original?

Yes. A skilled auto locksmith will make a replacement car key as long as you prove car ownership. You need to identify the make, model, and year of your car and provide the vehicle identification number (VIN).  Also, if you lost your original key, the locksmith can reprogram your car and make the old key unusable.   

Can a car key be reprogrammed?

Yes. A specialist auto locksmith can reprogram the key if your vehicle’s onboard computer cannot recognize the key code. The microchips in transponder keys are not easily replaceable, but an experienced automotive lock technician can reprogram your damaged key.

Can a car key lose its programming?

Yes. Car keys mostly lose programming due to physical damage and water damage.  Fortunately, TBC Locksmith can reprogram your key, and you will be on your way in no time.

Can a master key be copied?

The answer depends on whether the master key system is open key or restricted. Locksmiths can copy keys in open systems. However, keys designed for restricted systems are registered and patent-protected for 10 to 20 years. Only specific people can order the restricted keys, and the locksmith needs written instructions from the authorized persons. Sometimes, copying the keys requires specialized equipment.

Can a master key be duplicated?

Duplicating master keys depends on whether the design of that key is on the open section or in the restricted category. You can easily replicate an open section key. However, restricted keys have patents that last a maximum of 20 years before running out. You cannot duplicate restricted keys without authorization.

Can a master key open any door?

No. A master key only opens the specific set of locks assigned to it. It cannot open a door outside the predetermined group. However, a locksmith can reset your other doors and add them to the preset group accessible by the master key.

Can a locksmith cut car keys?

Yes, they can. However, you can only entrust such intricate tasks to a professional locksmith with experience in making keys for all models and makes of vehicles. Call seasoned car key technicians like TBC Locksmith, who have the expertise and equipment to cut almost all types of car keys.

Can a locksmith make car keys?

Yes. A qualified auto locksmith will make a durable car key for your vehicle. You will need to provide your car’s registration number, make, model, and vehicle identification number. You will also need personal identification documents to prove vehicle ownership and information on the type of key that your car uses.

Can a locksmith make a key without the original?

Yes. A skilled locksmith can use a file and a blank to make a key from scratch, even without the original. However, you must choose a reliable, experienced locksmith because the quality of such a key depends on the type of lock and the locksmith’s expertise.

Can a locksmith make a key from a lock?

Yes. A locksmith can use a lock to make a key, but not for all types of locks. Some lock designs have security features that specifically deter using the lock to make keys. It is almost impossible to make a key for such a lock without the original.

Can a locksmith make keys?

Yes. A locksmith will make keys for all types of locks, and usually within a short time. They can make master keys, duplicate, and replacement keys either at their shop or at your location. Additionally, auto locksmiths can make keys for almost all car models and makes. However, only a professional locksmith can guarantee quality and efficient service.  

Can a locksmith open any door?

Yes. A qualified locksmith has the knowledge, experience, and specialized tools and to open any door. They manipulate the lock using different techniques depending on the situation. An expert locksmith will help you gain access to your property quickly and effortlessly.

Can a locksmith open a door without a key?

Yes. An expert locksmith can open any door without a key. Whether you locked your key inside, lost the key, or broke it inside the lock, a locksmith will help you. They have the necessary equipment and expertise to open your door without damaging your lock. A reliable locksmith is only a call away.

Can a locksmith open a safe without the combination?

Yes. A licensed, professional locksmith with experience in opening safes can open yours without the combination. You only provide the serial number, brand, and model of the safe and identification documents to verify ownership. Depending on the safe, the locksmith will use the most appropriate technique to open it without causing irreparable damage.

Can a locksmith program a car key?

Not all locksmiths have the skill and equipment to program car keys. However, expert auto locksmiths can program car keys for all car models quicker than any dealer and at a competitive price. Programming a key is more complicated than cutting it. Therefore, you should only trust a professional. 

Can a locksmith program a key fob?

A certified auto locksmith can program your key fob. They have the versatility necessary to handle the diverse programming details and the fragile nature of key fobs. If your key fob needs programming, it is advisable to call a reputable locksmith who can guarantee quality service.

Can a locksmith rekey a lock?

Yes. A qualified locksmith can rekey your lock without compromising your security. They have the right equipment and skills to rekey all brands of locks quickly and with precision. When you call the experts, your locks will function as if they were new, you control who has your keys, and you can be sure of your safety.

Can a locksmith replace a car key?

If you misplace, damage, or break your car key, the best option is to contact a professional auto locksmith. You get replacement services at better pricing than that of dealerships, and you protect yourself from purchasing substandard keys sold by fraudulent third parties. When you call TBC Locksmiths, our technicians will cut and program your new car key quickly and accurately, irrespective of vehicle model or make.

Can a locksmith replace an ignition cylinder?

To a skilled automotive locksmith, an ignition cylinder is similar to a lock with an internal mechanism that must move adequately for the cylinder to turn. The replacement process requires specialty tools and some special expertise. When you call experienced car lock technicians like TBC Locksmiths, you get help immediately, and you can resume your activities without unnecessary delays.

Can a locksmith replace a key fob?

A trained auto locksmith can get a new key fob and program it for you. They have the knowledge and skills of a dealer and the added benefits of speed, convenience, and competitive pricing. If you lose or break your key fob, TBC Locksmith will replace it while you wait. You will resume your activities quickly and without incurring towing fees.

Can locksmiths make car keys with chips?

Making a car key with a chip requires sophisticated technology and specialized skills. A locksmith with the equipment and expertise can make a chip key for almost any vehicle model. TBC Locksmith has knowledgeable technicians who can create a new chip key and program your car to the chip.

Can you install a lock on a glass door?

Yes, we can install locks on glass doors. We have the knowledge, skills, and equipment to fix any lock on your glass door safely. Whether it has hinges or is a sliding door, we will fit a high-quality lock to secure your property.

Can locksmiths open doors?

Yes. Licensed locksmiths possess the tools and skills to open all doors, including safe, vault, garage, and car doors. They manipulate the locking mechanism to unlock the door without causing damage. 

Can’t get car key out of the ignition

Car keys usually stick in the ignition when the steering wheel is unlocked, the car is partially off, the key or the ignition cylinder is damaged, or the keyway is blocked. Trying to pull the key out forcibly without diagnosing the problem, might break the key or damage the ignition cylinder. The best solution is to call TBC locksmith for a professional assessment and to minimize repair costs. 

Car key cannot turn

Your key might not turn in the ignition due to user error or damage to the ignition cylinder or the key. While some problems are specific to particular models of cars, most issues are universal and easy to fix on site. Calling a seasoned auto lock technician to rectify the problem will prevent a seemingly simple obstacle from escalating to a complicated and expensive fix.

Car key can’t open door

For you to identify the problem, you need to know how the key you have operates your vehicle. Your car key might not open the door due to damage or wear, issues with the key chamber, a car door deadlock, or a stuck latch. Fortunately, TBC Locksmith can quickly diagnose and fix any of these problems, and you will be on your way in a short time.

Car key doesn’t unlock the door

The problem is highly likely a result of a faulty key or failure in the door’s locking mechanism. It could be a worn key or seized up wafers inside your lock. We recommend that you call TBC Locksmith to examine your lock and key, determine the precise cause of the problem, and fix it appropriately.

Car key doesn’t work when cold

Moisture inside your locks during cold temperatures can render it impossible to turn the key or even use a remote to unlock the door. If your car door locks jam due to low temperatures, it is best to call TBC Locksmith. Most quick, DIY remedies can damage your lock and the internal mechanisms of your car door. A technician will skillfully defrost the locks without damaging them.

Car key is bent

A bent car key is likely to break in your ignition or door lock and cause additional problems. Wiggling the key in the ignition can also damage the cylinder, and trying to straighten the key can crack or break it. The best thing to do is to call a professional auto locksmith to replace the key immediately. 

Car key is broken

When your car key breaks, it is never a good idea to attempt gluing the pieces together. No matter how neatly you fix them, the key will break again, and most likely inside the ignition or lock. Replacing a key is significantly cheaper than rekeying or replacing an ignition cylinder or car locks. Call TBC locksmith to get a replacement key.

Car key only works sometimes

A car key that works intermittently may initially seem insignificant, but it will become progressively worse if you do not fix it immediately. Trying to handle the issue on your own is likely to cause more harm to an already unreliable key. You need to consult a seasoned locksmith who can effectively identify and solve the problem.

Car key only works one way

When your car key requires that you insert it into the lock or ignition in a certain way, jiggling or rotating the key can be frustrating. There is also a higher risk of breaking the blade while trying to force it into the lock. However, TBC Locksmith can quickly fix the problem. You will have a key that works smoothly and enjoy peace of mind.

Car key only opens driver’s door

Depending on the type, your key can fail to open the other doors due to faulty wiring, fuse failure, or malfunctioning locks. You need to call a professional locksmith to inspect your car locks, isolate the fault, and resolve the issue. 

Car key only goes halfway in lock

Car locks are quite delicate, and applying even the slightest force can cause significant damage. When your car key sticks halfway into the lock, either the key or the lock could be faulty. Jiggling the key or tapping it with a hammer might worsen the situation. The solution is to call a qualified locksmith who will use the right tools to fix the problem.

How can I open a combination lock?

We do not suggest attempting to open combination locks on your own! Attempting to DIY locksmith services can result in broken locks/doors/door handles and result in a greater loss through repair charges that the locksmith fee itself. Call a professional for help! Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How can I open a lock?

If your lock is stuck, you need to consult a qualified locksmith. Forcing the lock open could cause irreparable damage. We do not suggest attempting to open combination locks on your own! Attempting to DIY locksmith services can result in broken locks/doors/door handles and result in a greater loss through repair charges that the locksmith fee itself. Call a professional for help! Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to rekey a lock?

The process to rekey a lock yourself without experience is tedious and prone to errors, and you are better off hiring a skilled locksmith. We do not suggest attempting to open combination locks on your own! Attempting to DIY locksmith services can result in broken locks/doors/door handles and result in a greater loss through repair charges that the locksmith fee itself. Call a professional for help! Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

Does a lock picking kit work?

There are numerous lock picking kits in the market that claim to have every tool you need to learn about picking locks and opening them within an hour. In reality, most kits contain cheap metal picks that will either snap inside your lock, cut your hands, or destroy your lock. Your lock is safer when a professional locksmith opens it. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to break a lock?

The method and tools you use to break your lock will depend on the type of lock. But bear in mind that breaking your lock will render it unusable, and you risk damaging the door in the process. However, a locksmith can avoid causing unnecessary damage.  Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to open a combination lock if you forgot the code?

How you open the lock will depend on the type and brand of lock. You can request a reset code from the manufacturer, but you must provide the serial number and proof of purchase or identification. You can also try cracking the code, but it requires skill and patience. Cutting the lock is quicker but destructive. Calling a professional locksmith is the only fast and safe option. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to crack a combination lock?

The process to DIY cracking a combination lock without experience and the proper tools is time-consuming, but an experienced locksmith will crack the code in minutes. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to unlock a lock?

An experienced locksmith can quickly identify and solve the problem without compromising the security of your lock.  Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to open a safe?

First, you have to identify the model of the safe because there are different kinds of safes to protect a wide range of valuables. Check whether your safe has a mechanical key override or a change key to reset the combination. If neither of these methods works, protect your investment and its contents – contact a locksmith who specializes in opening safes. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

Does a rekeying kit work?

The process of rekeying is relatively complex and requires time and skill. One wrong move could make you start over or damage your lock and compromise your security. It is safer to call a professional locksmith because they offer a service guarantee on their work. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to install a deadbolt?

Deadbolt installation is time consuming and requires proper professional tools. It is done best by an experienced locksmith. They have the skills for precision and are likely to identify unforeseen issues. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to open a padlock?

If you cannot open your padlock with a code or a key, call a reputable locksmith to either reset or pick your padlock. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to open a lock without a key?

There are various ways to open your lock without the key. You can pick the lock if you understand its mechanism, or bump it, but bumping is unlikely to work because most locks have anti-bump features. However, it is more effective to let a locksmith open the door with the proper tools. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to open a locker lock?

Trying to pry the lock open will damage it and expose your valuables to theft. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

How to drill out a lock

Drilling can destroy the lock; therefore, we recommend that you call a professional locksmith if other unlocking techniques are not successful. Call TBC Locksmith at (647) 699-0953 for fast, reliable service with honest and competitive fees!

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